Effective Date: 22-10-2024
A'Live Experiences ("we," "our," or "us") is committed to protecting the privacy of our clients, artists, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, and book artists through A'Live Experiences.
By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of information when you use our website or services:
a. Personal Information
We collect personal information that you voluntarily provide to us when you:
- Book an artist through our platform
- Contact us via email, phone, or website forms
- Sign up for newsletters or promotional materials
This information may include:
- Name
- Email address
- Phone number
- Billing and payment details
- Event details (location, date, etc.)
b. Non-Personal Information
We collect non-personal information automatically when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Referring websites
- Pages you visit on our site
- Time and date of access
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process artist bookings and provide our services
- To communicate with you regarding your bookings and inquiries
- To improve our website, services, and customer experience
- To send promotional materials and updates (with your consent)
- To comply with legal obligations and resolve disputes
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:
- With Artists: We share event-related details with the artists you book to ensure the best experience.
- Service Providers: We may share information with third-party vendors who assist us in processing payments, managing our website, or providing customer service.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, sale, or transfer of our assets, your information may be transferred as part of the business transaction.
4. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving promotional emails or communications
- Request details on how we use your data and with whom we share it
To exercise these rights, please contact us at info@aliveexperiences.in.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and analyze site traffic. Cookies help us understand how you use our website and tailor content to your preferences. You can modify your browser settings to refuse cookies, but this may affect your access to certain features of the site.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website and updating the "Effective Date." Your continued use of our services after any changes indicates your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
A'Live Experiences
Email: info@aliveexperiences.in
Phone: +919990518482
Address: Flat No-401, A-357, SSN Marg, Chhatarpur Enclave Phase 2, New Delhi, Delhi 110074
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By using our services or website, you acknowledge that you have read and understood this Privacy Policy.
